(602) 345-1615 bordersandbeyond@cox.net Licensed ROC 162138 - Bonded - Insured   

TERMS AND WARRANTIES

All material is guaranteed to be as specified.  All work to be completed in a workmanlike manner according to standard practices.  All agreements contingent upon strikes, accidents or delay beyond the control of Borders & Beyond Landscaping.  Contractor reserves the right to furnish substitute plants of equal or greater value in cases where designated plants are not available.

Plants from our Landscape Order Form have a 90 day replacement guarantee provided that an automatic irrigation system is installed.  Plants not listed but chosen by customer may not be under warranty.  Warranty replacements will not be performed until contract has been paid in full.

Water systems have a one (1) year parts guarantee, provided however, the contractor’s sole responsibility shall be replacement or repair and in no event shall contractor be liable for incidental or consequential damages.

EXCEPTION TO GUARANTEE:  A. Acts of nature; B. Damage incurred by humans, pests or animals; C. Water and/or electrical source terminated by acts other than contractor; D. Improper maintenance and/or watering schedule.

Contractor makes no warranty express or implied, unless specifically stated in the contract.

 

CURBING TERMS AND WARRANTIES:

Your curbing has a one-year warranty against defects in materials and workmanship. It will be replaced at no charge if the materials we use or the way it was installed by our workmen causes the defect. Please follow the guidelines below. The concrete curb does not need to be sprayed with water. Keep pets, children and objects away from the curb for at least 24 hours. It will be ‘hard’ to the touch at this point, but still needs several days to cure. Sod laying, sprinkler work and landscape work can be started 24 hours after installation; however, caution must be taken as shovels, picks and wheelbarrows can damage the curb for several more days while it is fully curing. If you have a landscape contractor working for you, caution him about protecting the curb from damage. If wheelbarrows are used for hauling rock over the curb, put a mound of dirt over it (6″ deep) or build a ramp over the curb to keep the weight from cracking it. Never allow a tractor or truck to run over the curb. If it begins to rain within 6 hours after the curb installation, try to cover the curb with plastic. Make sure sprinkler systems do not come on for at least 24 hours. Irrigation, backwash from pools, condensate lines and rain can damage the curb during the first 24 hours. Efflorescence (white powder substance) can appear on occasion and does not look good on curbing. It is generated from water sprinkling systems and can also appear after a rainstorm. The intensity of efflorescence varies depending upon the type (hardness) of water and the volume of water that gets on the curb. If you have just planted sod and are watering frequently, efflorescence may appear more readily. Be patient, wait for lawn to get established, turn water off for a few days, then clean the curb after it dries. A solution of 50/50 vinegar and water with a light brushing will remove the efflorescence. You may have to do this a few times; eventually, the efflorescence should go away. Once in a while, curbing with color may look ‘splotchy’ for a few days while it is curing. This will go away as it cures and is not to be confused with efflorescence. If curbing is damaged, we will come back and make the necessary repairs; however, there is a $200 minimum charge for this service and does not include haul always. Concrete curbing like any other type of concrete can and will crack. We experience very little cracking in our products, however, if it should crack, we will replace it at no charge during the warranty period. A warning, however, is important to note. Repairs can be difficult to make in colored concrete. It is impossible to get a perfect color match. Sometimes, the ‘cure is worse than the ill.’ A hairline crack is much less noticeable than a patch or discoloration in the curbing. When curbing is installed as a retrofit (grass already in place), there will be a small amount of concrete on the ground between the new curb and the grass. It is very difficult to remove this concrete while it is still wet. After a 24-hour curing period, it can be picked up in small pieces and thrown away. Since we have not included a return trip in the price of our curbing to do this, we ask that you take a few minutes to remove the excess concrete. This will allow your grass to grow back against the curb. You may want to place sand and/or dirt in this area as well, if there are voids between the curb and the grass. Damage to sprinkler lines, telephone wires, cable TV or other buried items by our equipment or personnel is not our responsibility. ADDITIONAL TERMS, DISCLAIMER AND/OR MODIFICATIONS:

  • Borders not responsible for animal pestilence or weeds.
  • Borders not responsible for other contractor’s delays.
  • Borders not responsible for the cost to replace or repair damage by others.
  • Additional cost will incur if hard dig required.
  • Concrete work falls under all ROC standards.

ADDITIONAL TERMS AND WARRANTIES: All material is guaranteed to be as specified. All work to be completed in a workmanlike manner according to standard practices. All agreements contingent upon strikes, accidents or delay beyond the control of Borders & Beyond Landscaping. Contractor reserves the right to furnish substitute plants of equal or greater value in cases where designated plants are not available. Plants from our Landscape Order Form have a 90 day replacement guarantee provided that an automatic irrigation system is installed. Plants not listed but chosen by customer may not be under warranty. Warranty replacements will not be performed until contract has been paid in full. Water systems have a one (1) year parts guarantee, provided however, the contractor’s sole responsibility shall be replacement or repair and in no event shall contractor be liable for incidental or consequential damages. EXCEPTION TO GUARANTEE: A. Acts of nature; B. Damage incurred by humans, pests or animals; C. Water and/or electrical source terminated by acts other than contractor; D. Improper maintenance and/or watering schedule. Contractor makes no warranty express or implied, unless specifically stated in the contract.

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